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#Citrix workspace for mac how to
#Citrix workspace for mac for mac
#Citrix workspace for mac full
#Citrix workspace for mac mac

Viewer log files generated by Always-on logging contains only the most important logs. (*) The log files for Always-on logging (for Citrix Viewer) and Session logging are the same.

~/Library/Logs/Citrix Workspace /Citrix Workspace Updater_.txt ~/Library/Logs/Citrix Receiver/CitrixViewer_.txt (*) ~/Library/Logs/Citrix Workspace /Citrix Workspace _.txt ~/Library/Logs/Citrix Workspace /ReceiverHelper_.txt ~/Library/Logs/Citrix Workspace /Citrix Workspace Launcher_.txt (Citrix Receiver Launcher/NPAPI plugin component) (along with CitrixServerCommunication.log) ~/Library/Logs/CitrixServerCommunication.log ~/Library/Logs/Citrix Workspace/CitrixViewer_.txt (*)

#Citrix workspace for mac mac

Log file locations The CWA log files are stored in the local Mac user’s home directory: ~/Library/Logs/. Use Normal when only StoreComms logging is necessary.ĭisabled in the Session Logging and Disabled in the Store Logging.

With Verbose, the AuthManager will provide more detailed debugging information. The two levels of the Store Logging are Normal and Verbose. The user enabling this logging will get a warning that must be acknowledged to continue. It must not be left on during normal use.

#Citrix workspace for mac full

Note: Full Logging can impact performance and must only be used while troubleshooting an issue because of the amount of data. Once enabled, the CWA will store up to 10 Session Logs after which they are deleted starting with the oldest to maintain 10 logs. All logging will be enabled up until the point when the session is deemed successful.įull Logging will log everything including the Connection Diagnostics and Session Logging. This is helpful when troubleshooting CWA auto-update related issues.Ĭonnection Diagnostics logging is specific to identifying errors while connecting.

#Citrix workspace for mac for mac

See here for more info.ĬWA Updater Logging CWA Updater Logging is enabled by default with Citrix Receiver for Mac Version 12.6 and later. NOTE: Support for NPAPI was deprecated by Apple in Safari 12.0.

Citrix Workspace Launcher & NPAPI plugin components: Includes ogs related to session launch from a web browser. The Citrix Workspace Launcher for launching using Chrome and Firefox and NPAPI plugin is used while launching using Safari web browser.

Always-on Logging The Always-on Logging feature continuously collects a subset of important logs.This feature is enabled by default and turns on basic level of logging regardless of the logging configuration.Īlways-on Logging keeps log files for the following components: The StoreComms manages the information about the Store configurations and connection settings. Store Logging includes logging of AuthManager and StoreComms modules. AuthManager handles user authentication to the CWA Store. Use this logging for any problem within the ICA session, perhaps unexpected behavior in an ICA session. Therefore, it only applies to the Citrix Viewer when the session is up. Session Logging includes all the diagnostic logging from the ICA session. Installer Logging captures debug messages from the CWA during the installation. Log Types There are five types of logging available in CWA for Mac and some are enabled by default: The Preferences menu can be accessed from the Desktop Viewer Window or the Apple application bar along the top. The logging interface is located in the Advanced tab of the CWA Preferences.

#Citrix workspace for mac how to

This article provides an overview of logging features available with Citrix Workspace App for Mac, and explains how to use them in the Citrix Workspace App. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information.Ĭitrix Workspace App (CWA) for Mac logging This article is intended for Citrix administrators and technical teams only.